Overall great experience! It took some back-and-forth to get the project setup, but once we agreed on date, price, ect. everything else went very smoothly. Alex came out for the estimate, initial and final walkthrough. The painting crew was great - quick and accurate with painting and very respectful of the house. The cleaned the workspace everyday and arrived promptly ready to go. We didn't need to be in the house other than at the start of the day and end of the day.
-Tom G. Oak Park
Source: Angie's List
I outreached via email and heard back from Alex on the same day. He came out to our home to review the rooms that we'd like to have painted. He then promised to provide an estimate within 48 hours - and he provided an estimate within 24 hours. Alex is very professional and answered each of my questions. I have subsequently hired his company to do the work so I will update my review accordingly after completion. We are looking forward to working with his company.
Update: we scheduled the work and were told by Alex that they would arrive promptly at 7AM on a Monday morning and stayed until 5PM every day working hard the entire day.
I have to say that this is the first experience with a contractor where the crew showed up every day on schedule at 7AM and stayed until 5PM every day. They all worked very hard throughout the day to complete the work and were both respectful of our needs to move around while they were painting in addition to answering any questions and making modifications accordingly. Most importantly, the painting was excellent and each room looks beautiful. Truly professional with attention to detail and responsive to any modifications. I was most concerned about moving some of our furniture (especially electrical things such as a home theater) and they were very conscientious to ensure that everything was put back in it's place w/o problems. We had one small issue and it was resolved appropriately. I will definitely use this company again for any painting jobs that we need done.
Lora K. Willow Springs
Source: Angie's List
While I underestimated the time it would take to finish the job, Israel was willing to put in the extra time to finish the job. I couldn't be more pleased with the quality of the work that was done. Communication with Alex was professional and he too was committed to making sure the job was completed. I am so very happy with the entire process and most certainly plain to use Z&Z painting again. And yes I will always request Israel as well. The quality of his work is exceptional!
-Yllon H. Naperville
Source Angie's List
Alex is a very courteous and reasonable professional. When I started off, I could not imagine getting the whole house re-painted because I thought the expense was prohibitive. I started getting some quotes and Alex offered the most reasonable quote. He explained what is needed and what can be skipped. He did an excellent color match, so it is practically impossible to detect the newly painted areas from the untouched areas.
He was able to accommodate our situation which was essentially that we were putting up the house on both the sale and rental markets simultaneously and the timeline was not only compressed but work had to be performed in a certain order because many other non-painting tasks were going on at the same time. He planned the whole schedule and alternated painters, interior and exterior painting days and was able to get everything done within the deadline. It was a race against time, but his cooperation was always there. Quality was not compromised and when I asked him to add a couple small tasks to the original list, he was able to take care of them without a problem. He has a good crew.
Our house is on a sloped terrain, so the roof sections (soffit/fascia) are somewhat risky to access. There were no incidents and the work was done smoothly. We did not have to stay in the house. The painters knew how to get in and leave without jeopardizing security.
Very happy with the work done!
-Ashwin R. Woodridge
Source: Angie's List